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<br><br><br>img  width: 750px;  iframe.movie  width: 750px; height: 450px; <br>Safepal wallet extension setup guide for web use<br><br><br><br>Your Safepal Wallet Extension Setup and Web Browser Usage Guide<br><br>Install the Safepal Wallet extension directly from the official Chrome Web Store. This is the only source you should use to avoid fraudulent copies. Click "Add to Chrome" and confirm the installation; the process takes less than a minute.<br><br><br>Once added, click the new Safepal icon in your browser's toolbar. You'll see a clear choice: create a new wallet or import an existing one. For a new wallet, the extension will generate a unique 12-word secret recovery phrase. Write these words down in exact order on paper, never digitally. This phrase is your absolute backup.<br><br><br>After securing your phrase, you'll set a dedicated transaction password. This separate password authorizes every send operation, adding a critical security layer. The extension then guides you through confirming your recovery phrase to ensure your backup is flawless.<br><br><br>Your wallet is now active. Fund it by selecting a coin like BNB or ETH and copying its receiving address from the extension. Use this address to send assets from another exchange or wallet. For existing users, the "Import Wallet" option lets you reconnect using your recovery phrase or a private key.<br><br><br>The extension automatically connects to supported decentralized applications when you visit their sites. A connection request will appear, allowing you to approve or reject it. You can manage these permissions and view your asset balances directly from the pop-up interface without opening the full app.<br><br>Safepal Wallet Extension Setup Guide for Web Use<br><br>Install the official Safepal Extension from the Chrome Web Store or Microsoft Edge Add-ons site. Avoid third-party links to protect your assets from phishing attempts.<br><br><br>After adding the extension, click its icon in your browser toolbar. You will see three clear options:<br><br><br>Create a new wallet<br>Import an existing wallet using a secret phrase<br>Connect a Safepal Hardware Wallet<br><br><br>For a new wallet, the system will generate a unique 12-word mnemonic phrase. Write each word down in the exact order presented. Store this physical copy securely; never save it digitally or take a screenshot.<br><br><br>Next, you must verify your phrase by selecting the words in the correct sequence. This step confirms your backup and activates the wallet.<br><br><br>Set a strong password specifically for the extension's local access. This password is required each time you connect the extension to a decentralized application.<br><br><br>Your wallet is now active. For web use, the primary function is connecting to dApps. When you visit a supported dApp site, click the Safepal extension icon and select "Connect." Always verify the connection request details and the website's URL before approving.<br><br><br>To receive crypto, use the "Receive" button within the extension to find your wallet address. You can copy it directly. For sending funds, double-check the recipient address and network. A small test transaction is wise for larger transfers.<br><br><br>Keep your extension updated. Updates appear automatically in your browser's extension manager and often contain security improvements. Regularly review connected sites in the extension settings and revoke access for applications you no longer use.<br><br>Installing the Safepal Extension from the Official Store<br><br>Open your Chrome, Brave, or Edge browser and go directly to the Chrome Web Store. Use the search bar at the top-left to find "Safepal Wallet".<br><br><br>Select the extension named "Safepal Wallet - Your Crypto & NFT Gateway" from the search results. Confirm it's published by "Safepal" to avoid fake copies. Click the blue "Add to Chrome" button on the extension's page.<br><br><br>A pop-up will ask for confirmation. Review the permissions, which typically include reading site data for wallet connection. Click "Add extension" to proceed with the installation.<br><br><br>You will see a new icon appear in your browser's toolbar. A confirmation page from Safepal might open, signaling the installation is complete. The extension is now ready for setup or to connect to an existing wallet.<br><br>Connecting Your Existing Hardware Wallet to the Extension<br><br>Confirm your hardware wallet model is compatible; the SafePal extension currently supports SafePal S1, S1 Pro, and Ledger devices. You will need your physical wallet, its recovery phrase, and a USB cable for connection.<br><br><br>Install the SafePal browser extension from the official Chrome Web Store. Open the extension and select "Connect Hardware Wallet" on the initial screen. Choose your specific wallet model from the list that appears.<br><br><br><br>For SafePal S1/S1 Pro<br>For Ledger Devices<br><br><br>Power on your wallet and select "Connect to SafePal App" from its menu. Use a USB cable to link it to your computer. The extension will detect it and prompt you to confirm the connection on the wallet's own screen.<br>Open Ledger Live, install the latest firmware and the Ethereum app on your device. In the SafePal extension, select "Ledger" and connect via USB. Unlock your Ledger and ensure the Ethereum app is open.<br><br><br><br>Follow the on-screen prompts in the extension carefully. You will be asked to verify a connection code displayed on both your hardware wallet screen and your browser. This step ensures you are not connecting to a malicious site.<br><br><br>After verification, you can name this connected wallet within the extension for easy identification. The extension will then display the asset balances from your hardware wallet. Your private keys never leave the physical device; all transaction signing happens securely on the wallet itself.<br><br><br>To make a transaction, simply initiate it in the extension. A prompt will appear asking you to review and confirm the details directly on your hardware wallet's display. Always check the recipient address and amount on the wallet screen before pressing the confirm button.<br><br>Approving Transactions and Managing Assets on Websites<br><br>Always double-check every transaction detail in the SafePal pop-up against the information displayed on the website itself. Confirm the recipient address, the exact token amount, and the network fee before you click 'Confirm'.<br><br><br>You can view your entire portfolio directly from the extension. Click the SafePal icon in your browser's toolbar to see real-time balances for all your connected networks without visiting the wallet's full interface.<br><br><br>For managing assets, use the extension's 'Send' feature to quickly transfer tokens. Simply paste the destination address, select the asset and chain, then approve the transaction. The extension also lets you add custom tokens using their contract address if they don't automatically appear in your list.<br><br><br>If a website requests a connection, the extension shows you the permission level. Some sites only need to see your public address, while others may ask for approval to spend specific tokens. Revoke any permissions you no longer trust through the extension's connection settings.<br><br><br>Keep your software updated. SafePal regularly releases extension updates that include security improvements and support for new networks, ensuring you can interact with the latest web3 applications smoothly and safely.<br><br>FAQ:<br>Is the Safepal extension a separate wallet or does it connect to my hardware wallet?<br><br>The Safepal browser extension is primarily designed as a software hot wallet for daily web3 use. You can create a new software wallet directly within it. However, a key feature is its ability to connect with and manage your Safepal hardware wallet (like the S1). When connected, the extension acts as an interface—you can view balances and create transactions, but the private keys remain secured on the hardware device. All transactions must be physically confirmed on the hardware wallet itself, keeping your assets protected even while using the extension on your browser.<br><br>I installed the extension. What's the safest way to set up a new software wallet?<br><br>After adding the extension, click its icon and select "Create Wallet." You'll be given a 12-word mnemonic phrase (seed phrase). Write this down on paper. Do not save it digitally—no screenshots, text files, or emails. Verify the phrase by correctly selecting the words in order. Set a strong password for the extension's local access. Finally, enable any available additional security layers, like transaction password confirmation. Treat this seed phrase as the master key to all your funds in that wallet.<br><br>Can I use the extension on multiple browsers or computers?<br><br>Yes, you can install the Safepal extension on different browsers (like Chrome, Brave) or computers. If you have an existing software wallet, you would use the "Import Wallet" function on the new installation. You will need your original 12-word seed phrase to do this. Importing essentially recreates your wallet's access on that new browser. Be extremely cautious: only import on trusted, private devices and ensure no malware is present, as entering your seed phrase on a compromised machine can lead to theft.<br><br>What's the difference between the extension wallet and the Safepal mobile app?<br><br>The mobile app is a full-featured application supporting wallet management, a built-in exchange, NFT display, and dApp browsing via its in-app browser. The browser extension is a lighter tool focused specifically on interacting with decentralized applications (dApps) on desktop browsers. It allows you to connect to websites like Uniswap or OpenSea directly from your desktop. The extension and mobile app can manage the same wallets if you use the same seed phrase, but their interfaces and primary use cases are tailored for different environments.<br><br>I connected to a dApp and now a transaction is stuck. What should I do?<br><br>A stuck transaction often occurs due to a low gas fee setting or network congestion. First, check the transaction status on a blockchain explorer using your wallet address. In the Safepal extension, you cannot directly cancel a transaction, but you can try to speed it up by sending a new transaction with the same nonce (transaction number) but a higher gas fee. This requires advanced knowledge. For future transactions, adjust the gas fee to the "Fast" or recommended level before confirming. If the transaction remains pending for a very long time, it may eventually drop from the network's memory pool, freeing your funds for use again.<br><br>I installed the Safepal extension, but my browser isn't showing the icon. How do I actually open and use the wallet after installation?<br><br>After adding the Safepal extension from your browser's store, you need to pin it to your toolbar for easy access. In Chrome, click the puzzle piece icon near the top-right, find "Safepal Wallet" in the list, and click the pin icon next to it. For Firefox, click the menu button, select "Add-ons and themes," find Safepal, and click the pin icon. Once pinned, click the [https://safepal-wallet-app.cc/blog/common-recovery-mistakes.php safepal extension guide] icon in your toolbar. This will open the extension's interface. Here, you can either import an existing wallet using your Secret Recovery Phrase or create a brand new one. The extension does not run in the background until you actively open it and unlock it with your password.<br><br>Is it safe to connect the Safepal browser extension to any website that asks for a wallet connection?<br><br>You should be very selective. The extension is designed to interact with decentralized applications (dApps). Only connect to websites you know and trust. Before connecting, verify the website's URL is correct and not a phishing copy. The extension will show a connection request pop-up detailing what the dApp is asking to access, like your public address. It will never ask for your Secret Recovery Phrase. For maximum safety, use the extension with a hardware wallet like Safepal S1. In that setup, transactions must be physically confirmed on the device, so even if your computer is compromised, your assets remain secure. Always disconnect from dApps when you're done using them.<br><br>Reviews<br><br>Anya<br><br>Oh, lovely. Another thing I absolutely need to install to prevent my imaginary crypto fortune from vanishing. Because my browser definitely doesn’t have enough extensions already. Let’s just add a digital vault next to the coupon finder and the cat video curator. The sheer joy of writing down twenty-four random words on paper I’ll definitely not lose. What a relaxing way to spend a Tuesday evening—it’s either this or actually having a social life. The promise of "web3 freedom" really just means a new, spectacular way for me to personally lock myself out of my own money. Fantastic.<br><br><br>Felix<br><br>Another browser extension wanting access to my keys. Because the web clearly needs more points of failure. The guide meticulously explains clicking 'install' and 'confirm' as if it's profound knowledge, while glossing over the fact you're now trusting a web-connected script with your seed phrase. The real setup isn't in the Chrome Web Store; it's in the user's ability to audit code they'll never see. Hardware isolation is the only sane model; this is just a slightly prettier hot wallet. Convenience is a fine sales pitch for losing everything.<br><br><br>Elijah Wolfe<br><br>Another day, another browser extension begging for my seed phrase. Twelve words stand between my savings and some faceless dev who probably can't fix a leaky faucet. The guide's cheerful, but each click feels like tightening a noose I tied myself. Sure, it's "convenient." So was leaving the castle gate open. Let's see how this convenience tastes when the barbarians log in.<br><br><br>Stonebreaker<br><br>So, after meticulously following each step, has anyone else’s confidence in their own ability to click ‘install’ now reached a staggering, all-time high?<br><br><br>Olivia Chen<br><br>Did you consider how this sparse list of steps prepares a user for the actual, often frustrating, experience? Where is the substantive troubleshooting for connection failures or clarity on extension permissions versus the mobile app? Your guide feels like a superficial walkthrough, ignoring the very friction points that cause anxiety. Why would I trust this with assets?<br>
Заголовок: Safepal wallet extension setup guide and recovery steps<br>Описание:<br>Your Safepal Wallet Extension Setup Guide and Recovery Process Explained<br><br>Install the Safepal Wallet Extension directly from the official Chrome Web Store or the official Safepal website. This step prevents you from accidentally downloading a fraudulent version. After adding the extension to your browser, click its icon to launch the setup process.<br><br><br>You will see a clear choice: create a new wallet or import an existing one. For a new wallet, the system will generate a unique 12-word Secret Recovery Phrase. Write each word down in the exact order on the provided, non-digital backup card. This phrase is the only key to your funds; storing a screenshot or text file creates a security risk.<br><br><br>Confirm your backup by correctly selecting the words in a quick verification check. Next, establish a strong Wallet Password. This password encrypts your extension's local data, allowing for quick access without re-entering your recovery phrase for daily transactions.<br><br><br>If you need to restore access, open the extension and select "Import Wallet." Choose the "Mnemonic Phrase" method and carefully type your 12-word phrase. Ensure every word is spelled correctly and in the proper sequence. After entering the phrase, set a new Wallet Password for the restored extension. Your assets and transaction history will reappear once the blockchain synchronizes.<br><br><br>For added security, connect your Safepal Hardware Wallet to the extension. This pairing lets you approve transactions with a physical button press, keeping your recovery phrase completely offline while using the convenient browser interface.<br><br>Installing the Extension and Creating a New Wallet<br><br>Open the Chrome Web Store and search for "SafePal". Select the official SafePal Wallet Extension and click 'Add to Chrome'. Confirm the installation by clicking 'Add extension' in the pop-up dialog. A new SafePal icon will appear in your browser's toolbar.<br><br><br>Click the SafePal icon to launch the extension. You will see two clear options: 'Create Wallet' and 'Import Wallet'. To set up a fresh wallet, choose 'Create Wallet'.<br><br><br>Next, you will generate your secret recovery phrase. This is the master key for your funds. The extension will produce 12 unique words in a specific order. Write each word down exactly as shown on a physical piece of paper. Do not save this phrase digitally–avoid screenshots, text files, or emails.<br><br><br>Confirm you have written the words correctly. The extension will then ask you to verify the phrase. You must select the words in the correct sequence from a list. This step ensures you have a proper backup.<br><br><br>After verification, establish a strong password for your SafePal extension. This password protects access to the extension on this specific browser and device. It is separate from your recovery phrase and is required each time you unlock the wallet locally.<br><br><br>Your new wallet is now active. You will be directed to the main interface where you can see your wallet address. Before depositing any assets, take a moment to explore the security settings. Consider enabling additional features like transaction preview for an extra layer of verification.<br><br>Connecting Your Existing Hardware Device to the Software<br><br>First, ensure your SafePal hardware wallet is charged and ready. Open the SafePal browser extension and click the 'Connect Wallet' button on its main interface.<br><br><br>Select 'Hardware Wallet' from the list of connection options. The extension will then prompt you to choose your connection method: either via Bluetooth for a wireless setup or with a USB-C cable for a direct link.<br><br><br>For a Bluetooth connection, enable Bluetooth on both your computer and your SafePal device. Your hardware wallet should appear in the extension's discovery list; select it to pair. You'll need to confirm a six-digit pairing code on your hardware screen to establish a secure link.<br><br><br>If you're using a USB cable, simply connect it. Your device may request permission to access the USB device; grant this permission for the extension to communicate with your wallet.<br><br><br>Once physically connected, the extension sends a login request. You must manually approve this request on your hardware wallet's screen. This step ensures you have full control–no transaction or login happens without your physical confirmation on the device.<br><br><br>After approval, the extension interface will populate with your wallet balances and transaction history. Your private keys remain securely isolated on the hardware device; the software only displays information and prepares transactions for your final hardware approval.<br><br><br>If the connection fails, check your cable or Bluetooth settings, refresh the extension page, and try the process again. A stable connection relies on a good physical link and timely confirmation on your hardware screen.<br><br>Restoring an Account Using Your Secret Recovery Phrase<br><br>Open your [https://safepal-wallet-app.cc/blog/safepal-app-features.php safepal wallet app] extension and click the "I have a wallet" button. Select "Software Wallet" as your restoration method.<br><br><br>You will see a field to enter your 12 or 24-word phrase. Type each word in the exact order you saved them, with a single space between words. Double-check for typos; the phrase is case-sensitive. After entering, set a new, strong password for your extension access and confirm it.<br><br><br>Click "Import" to start the process. The extension will use your phrase to rebuild your wallet's cryptographic keys. This may take a moment. Once complete, your complete asset list and transaction history will repopulate.<br><br><br>Remember, your recovery phrase is the master key. Never type it into websites or share it with anyone. Store it securely offline, as entering it on a compromised computer risks losing your assets.<br><br>FAQ:<br>I installed the Safepal extension, but the icon is gray and won't open. What should I do?<br><br>This is a common first-step issue. Usually, it means the extension is installed but not yet initialized. Click the gray Safepal icon in your browser's toolbar. A new tab should open, prompting you to either "Create Wallet" or "Import Wallet." If clicking does nothing, try pinning the extension. In Chrome, click the puzzle piece icon, find Safepal, and click the pin symbol. If it's still unresponsive, restart your browser completely.<br><br>What's the difference between creating a new wallet and importing one during setup?<br><br>Choosing "Create Wallet" generates a brand new set of secret recovery phrases and wallet addresses. This is for new users. "Import Wallet" is for users who already have a wallet, either from Safepal's hardware device or another software wallet. Importing uses your existing 12 or 24-word recovery phrase to restore access to your assets and transaction history on the extension. Never create a new wallet if you're trying to regain access to an old one.<br><br>I wrote down my recovery phrase, but now Safepal is asking for a "wallet password." What is this?<br><br>The wallet password is different from your recovery phrase. You create this password during setup after writing down your recovery phrase. It encrypts the wallet data stored locally on your browser. You need this password every time you unlock the extension to view balances or make transactions. If you forget this password, you cannot reset it. Your only option is to remove the wallet from the extension and restore it again using your recovery phrase, setting a new password in the process.<br><br>My computer crashed, and now the extension seems reset. Are my funds gone?<br><br>Your funds are safe on the blockchain, not inside the extension. The extension is just a tool to access them. Since browser extensions store data locally, a crash or browser reinstall can clear that data. To recover your access, reinstall the Safepal extension. This time, select "Import Wallet." Enter your original 12 or 24-word recovery phrase in the correct order. After setting a new wallet password, your full wallet with all assets and history will be restored.<br><br>Can I use the same recovery phrase on the Safepal extension and my Safepal hardware wallet at the same time?<br><br>Yes, you can. This is a standard practice. Importing your hardware wallet's recovery phrase into the software extension creates a "software version" of the same wallet. Both devices will show the same balances and can initiate transactions. However, for security, the hardware wallet should be used to approve transactions, keeping your keys offline. Using the extension alone with the same phrase is convenient but exposes those keys to your internet-connected computer, which carries more risk.<br><br>I installed the Safepal extension but the setup screen is blank. What should I do?<br><br>This is a common issue, often related to browser cache or conflicts. First, try a hard refresh by pressing Ctrl+F5 (or Cmd+Shift+R on Mac). If that doesn't work, check if you have any other cryptocurrency or ad-blocking extensions temporarily disabled and try again. The most reliable solution is to use a fresh browser profile. You can create one in your browser's settings specifically for your wallet. This avoids any existing data causing problems. Ensure you downloaded the extension only from the official Chrome Web Store or Safepal website.<br>

Revision as of 15:43, 28 January 2026

Заголовок: Safepal wallet extension setup guide and recovery steps
Описание:
Your Safepal Wallet Extension Setup Guide and Recovery Process Explained

Install the Safepal Wallet Extension directly from the official Chrome Web Store or the official Safepal website. This step prevents you from accidentally downloading a fraudulent version. After adding the extension to your browser, click its icon to launch the setup process.


You will see a clear choice: create a new wallet or import an existing one. For a new wallet, the system will generate a unique 12-word Secret Recovery Phrase. Write each word down in the exact order on the provided, non-digital backup card. This phrase is the only key to your funds; storing a screenshot or text file creates a security risk.


Confirm your backup by correctly selecting the words in a quick verification check. Next, establish a strong Wallet Password. This password encrypts your extension's local data, allowing for quick access without re-entering your recovery phrase for daily transactions.


If you need to restore access, open the extension and select "Import Wallet." Choose the "Mnemonic Phrase" method and carefully type your 12-word phrase. Ensure every word is spelled correctly and in the proper sequence. After entering the phrase, set a new Wallet Password for the restored extension. Your assets and transaction history will reappear once the blockchain synchronizes.


For added security, connect your Safepal Hardware Wallet to the extension. This pairing lets you approve transactions with a physical button press, keeping your recovery phrase completely offline while using the convenient browser interface.

Installing the Extension and Creating a New Wallet

Open the Chrome Web Store and search for "SafePal". Select the official SafePal Wallet Extension and click 'Add to Chrome'. Confirm the installation by clicking 'Add extension' in the pop-up dialog. A new SafePal icon will appear in your browser's toolbar.


Click the SafePal icon to launch the extension. You will see two clear options: 'Create Wallet' and 'Import Wallet'. To set up a fresh wallet, choose 'Create Wallet'.


Next, you will generate your secret recovery phrase. This is the master key for your funds. The extension will produce 12 unique words in a specific order. Write each word down exactly as shown on a physical piece of paper. Do not save this phrase digitally–avoid screenshots, text files, or emails.


Confirm you have written the words correctly. The extension will then ask you to verify the phrase. You must select the words in the correct sequence from a list. This step ensures you have a proper backup.


After verification, establish a strong password for your SafePal extension. This password protects access to the extension on this specific browser and device. It is separate from your recovery phrase and is required each time you unlock the wallet locally.


Your new wallet is now active. You will be directed to the main interface where you can see your wallet address. Before depositing any assets, take a moment to explore the security settings. Consider enabling additional features like transaction preview for an extra layer of verification.

Connecting Your Existing Hardware Device to the Software

First, ensure your SafePal hardware wallet is charged and ready. Open the SafePal browser extension and click the 'Connect Wallet' button on its main interface.


Select 'Hardware Wallet' from the list of connection options. The extension will then prompt you to choose your connection method: either via Bluetooth for a wireless setup or with a USB-C cable for a direct link.


For a Bluetooth connection, enable Bluetooth on both your computer and your SafePal device. Your hardware wallet should appear in the extension's discovery list; select it to pair. You'll need to confirm a six-digit pairing code on your hardware screen to establish a secure link.


If you're using a USB cable, simply connect it. Your device may request permission to access the USB device; grant this permission for the extension to communicate with your wallet.


Once physically connected, the extension sends a login request. You must manually approve this request on your hardware wallet's screen. This step ensures you have full control–no transaction or login happens without your physical confirmation on the device.


After approval, the extension interface will populate with your wallet balances and transaction history. Your private keys remain securely isolated on the hardware device; the software only displays information and prepares transactions for your final hardware approval.


If the connection fails, check your cable or Bluetooth settings, refresh the extension page, and try the process again. A stable connection relies on a good physical link and timely confirmation on your hardware screen.

Restoring an Account Using Your Secret Recovery Phrase

Open your safepal wallet app extension and click the "I have a wallet" button. Select "Software Wallet" as your restoration method.


You will see a field to enter your 12 or 24-word phrase. Type each word in the exact order you saved them, with a single space between words. Double-check for typos; the phrase is case-sensitive. After entering, set a new, strong password for your extension access and confirm it.


Click "Import" to start the process. The extension will use your phrase to rebuild your wallet's cryptographic keys. This may take a moment. Once complete, your complete asset list and transaction history will repopulate.


Remember, your recovery phrase is the master key. Never type it into websites or share it with anyone. Store it securely offline, as entering it on a compromised computer risks losing your assets.

FAQ:
I installed the Safepal extension, but the icon is gray and won't open. What should I do?

This is a common first-step issue. Usually, it means the extension is installed but not yet initialized. Click the gray Safepal icon in your browser's toolbar. A new tab should open, prompting you to either "Create Wallet" or "Import Wallet." If clicking does nothing, try pinning the extension. In Chrome, click the puzzle piece icon, find Safepal, and click the pin symbol. If it's still unresponsive, restart your browser completely.

What's the difference between creating a new wallet and importing one during setup?

Choosing "Create Wallet" generates a brand new set of secret recovery phrases and wallet addresses. This is for new users. "Import Wallet" is for users who already have a wallet, either from Safepal's hardware device or another software wallet. Importing uses your existing 12 or 24-word recovery phrase to restore access to your assets and transaction history on the extension. Never create a new wallet if you're trying to regain access to an old one.

I wrote down my recovery phrase, but now Safepal is asking for a "wallet password." What is this?

The wallet password is different from your recovery phrase. You create this password during setup after writing down your recovery phrase. It encrypts the wallet data stored locally on your browser. You need this password every time you unlock the extension to view balances or make transactions. If you forget this password, you cannot reset it. Your only option is to remove the wallet from the extension and restore it again using your recovery phrase, setting a new password in the process.

My computer crashed, and now the extension seems reset. Are my funds gone?

Your funds are safe on the blockchain, not inside the extension. The extension is just a tool to access them. Since browser extensions store data locally, a crash or browser reinstall can clear that data. To recover your access, reinstall the Safepal extension. This time, select "Import Wallet." Enter your original 12 or 24-word recovery phrase in the correct order. After setting a new wallet password, your full wallet with all assets and history will be restored.

Can I use the same recovery phrase on the Safepal extension and my Safepal hardware wallet at the same time?

Yes, you can. This is a standard practice. Importing your hardware wallet's recovery phrase into the software extension creates a "software version" of the same wallet. Both devices will show the same balances and can initiate transactions. However, for security, the hardware wallet should be used to approve transactions, keeping your keys offline. Using the extension alone with the same phrase is convenient but exposes those keys to your internet-connected computer, which carries more risk.

I installed the Safepal extension but the setup screen is blank. What should I do?

This is a common issue, often related to browser cache or conflicts. First, try a hard refresh by pressing Ctrl+F5 (or Cmd+Shift+R on Mac). If that doesn't work, check if you have any other cryptocurrency or ad-blocking extensions temporarily disabled and try again. The most reliable solution is to use a fresh browser profile. You can create one in your browser's settings specifically for your wallet. This avoids any existing data causing problems. Ensure you downloaded the extension only from the official Chrome Web Store or Safepal website.

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