Alumni.NET:Help

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We've divided our help page into different sections to help you find the answers to your questions. Click on the section title or the questions to go to that page and view all the topics listed under it. Alumni.NET is divided into three distinct parts - www.Alumni.NET, wiki.Alumni.NET, and Wikimap.

www.Alumni.NET Help

Registration

How do I register as a member?
- Just click on the register link located on the upper right hand corner. You will need to reply to a confirmation email sent to the email address used to register with our site to complete the registration process.
I get an error that says 'Email already exists'.
- If you get this error message while registering, it means that you are already a registered member of Alumni.NET. To begin enjoying the benefits of registration, all you need to do is login. Only one registration is needed to manage all your groups in Alumni.NET. If you were trying to correct an error you made during registration, you just need to use the edit your profile icon beside your name.
How do I register with more than one group?
- To register with more than one group, you do NOT need to go through the entire registration process again. Just login using your email address and password then look for your group in Alumni.NET. On your group page, click on JOIN THIS GROUP and you just need to fill in your start and end years and degree or position. It's that simple!
How do I register a Friend or Family Member?
- You may add a friend or family member, but please ask their permission before doing so. You can register their names the same way you registered yours but you must use a different email address for each person you wish to register with Alumni.NET
How do I modify My Registration?
- To modify your registration, you need to login to Alumni.NET and use the Edit your profile icon located beside your name on the left hand side. You can change your personal and group details from that page.
- Go to the login page now
How do I delete My Registration?
I didn't Receive E-Mail Confirmation. How do I request for a new one?
- If you didn't receive an email confirmation when you registered, please check your spam folder. There will be a link to resend your confirmation email if you try to login. Click on the website link in the email to begin enjoying the privileges of being an Alumni.NET member. In the event that you do not receive you confirmation email after a resend request, please send us an email.

Login

How do I Login?
- You can login from an page on Alumni.NET. Just enter your Email address and Password in the Member Login box at the left-hand side of the page. The Login link is available on any Alumni.NET Page.
- If you are already logged in, your name will be listed in the box. To change the user currently logged in to Alumni.NET, just click on 'Logout' and login again.
- Why do I need to login? There are some features that are exclusive to members of Alumni.NET. You need to be logged in to access these features.
My e-mail address has changed. How do I login?
- If your email address has changed, use your OLD email address to login to Alumni.NET. Click on the Edit Your Profile Icon beside your name on the left-hand side. On the edit page, click on "Contact". Change your email address to your NEW address and click on "Submit". A verification email will be sent to your new email.
I've forgotten my password. Can you send it to me?
- If your current email address is the same as the one you registered in Alumni.NET, please follow these simple steps:
  - Go to our main page http://www.alumni.net/
  - In the Members Login box, click 'Forgot Password?'.
  - You will be taken to a form where you just have to enter your Email Address and click on 'Submit'. Your password will automatically be sent to your via email.
- I want to request for my lost password now.
I've forgotten my password and my email has changed. How do I login?
- If your Email Address has Changed, please send an email to support@alumni.net with 'Email Change' in the subject line. Please include the following information in the body of the message:
  - Email address used to sign up for Alumni.NET
  - First and Last Name of Registrant
  - New Email address
- We will change your email for you and send you your password. You can then login to Alumni.NET using your new email address and password.

Location Listing

How do I add a location?
- To add a location, simply go to the page where the new location should be listed and click on "Add Location" at the bottom of the page. Fill in all the fields in the form and click the Submit button. An email will be sent to you when the new location has been added.
- Note: Some locations (United States of America, Canada, India and the Philippines) do not have an "Add Location" link because these countries already have a complete city listing.
How do I modify or delete a location?
- To modify or delete a location, send an email to support1@alumni.net with 'Location Listing' as your email subject. Please make sure you include the details of what location to modify or delete and its complete location path in Alumni.NET.

Search Feature

What can I search for?
- You can search for a member, group, or location. When searching for members, type their first name and last name. You can also enter the maiden last name of a fellow alumni, and if they've entered that in their profile, their name will appear in the results.
I got too many search results
- If you got too many search results, you may have used too generic a word like a country name. Try searching again using words that uniquely identify your group or location.
I didn't get any search results
- If you didn't get any search results, either your group or location is not yet listed with Alumni.NET or your group or location is spelled differently in Alumni.NET. Our groups are listed the way they were submitted to us. Try searching with a slight variation in the spelling. If your school has more than one official name, try searching for either of the names. Better yet, use a single keyword that identifies your organization.
- If you are searching for a member, try searching only for their last name to get a list of all possible matches.
- If your school is not listed, go to the city where it is supposed to be listed and click on "Add Group" to add it to Alumni.NET. We will email you when the new group has already been added.
- If your location is not registered, simply go to the page where the new location should be listed and click on "Add Location" at the bottom of the page. Fill in all the fields in the form and click the Submit button. An email will be sent to you when the new location has been added.
- Note: Some locations (United States of America, Canda, India and the Philippines) do not have an "Add Location" link because these countries already have a complete city listing or their city listings are currently being organized.
Search Tips
- Search is NOT case-sensitive.
- Search results for groups and locations are arranged alphabetically by country and contain 20 results per page.
- Do not use abbreviations of your group to search for it.
- Don't use generic words like "high school", "college" or a country name. These words produce too many search results.
- Try to use words that uniquely identify your group.
- Try to use a variation in the spelling of your group while searching. For instance, an group that begins with 'Saint' may also be listed as 'St' or 'St.'.

Profile Edit Page

What is the Profile Edit page?
- The Profile Edit is your own personalized page where you can manage your profile and all your groups. You can get to this page by logging in to the site and clicking on the Edit your Profile Icon beside your name on the left.
What can I do on the Profile Edit page?
- Your Profile Edit page is your control center. You can change your profile, change your contact details, upload your picture, and change your group details.
How do I change my profile/contact details?
- You can manually change your personal information such as:
  - Your First or Last Name
  - Your Email Address / Password
  - Your Homepage
- You can do this by clicking on the tabs of the Profile Edit Page. Make the necessary changes and click on "Save".
How do I join a group/sub-group?
- The easiest way to join a group is to first look for your group in Alumni.NET. Use the search feature to help you. Once you've found your group, click on 'Join this Group' located near the group name. Please enter your period of attendance and the degree/title and major/subtitle fields.
How do I leave a group/sub-group?
- If you want to leave a group, go to the main group page and click on the 'Leave Group' link at the left side. Removing yourself from a group does not delete your Alumni.NET registration. You are just removed from the group you choose.
How do I change my organization period of attendance?
- Changing your Group Period of Attendance is as easy as clicking 'Edit' under the Groups Tab on your Profile Edit page, making your changes, and clicking on 'Save'.
How do I delete my duplicate registration?
- If you have two or more records with Alumni.NET that use different e-mail addresses but refer to the same person, login using the first email address and password and request for that registration to be deleted. Once that is done login using the second email address and password and add your groups to this profile.
How do I delete my entire alumni registration?
How do I upload my picture?
- To upload your picture, click on 'Picture Tab' located on your Profile Edit page. A new window will appear. Click on the 'Browse' button to choose the file, then click on 'Save'. To change the picture, just click on 'Browse' again and follow the same steps.
How do I change my uploaded picture?
- To change your picture, follow the same steps used to Upload your picture and it will automatically be changed.
How do I delete my uploaded picture?

Group Listing

How do I add a group?
- If you wish to add your group to the Alumni.NET listing, kindly go to the City Location under which you want to add your group. Click on "Add Group" at the bottom of the page. Fill in all the fields in the form and click the Submit button.
- Alumni.NET now support four types of groups:
  - University - Any college or university around the globe
  - High School - Any high school around the globe
  - Middle School
  - Primary/Elementary School
  - Company - Any company (national or international)
  - Generic - Any registered organization that does not fall under the previous categories
What is a sub-group?
- A sub-group is any group that has another group as its parent. You can only be a member of a sub-group is you are already a member of its parent group.
- An example of a sub-group that you can add is the different departments in a school or company. You may also add your club or fraternity/sorority or your graduating class. This is an easier way for you to keep in contact with your friends!
- If you wish to add a sub-group to the Alumni.NET listing, kindly go to the group page under which you want to add your group. Click on "Add Sub-Group" at the bottom of the page. Fill in all the fields in the form and click the Submit button.
How do I modify or Delete a Group?
- To modify or delete an group, please email support1@alumni.net with 'Group Listing' as your email subject. Please include all details for the modification or deletion.
How do I view the Member Directory?
- The member directory of each organization is divided according to its membership types. For schools, the member types are student/alumni, faculty, and employee. For companies, the membership type is employee. For generic groups, the membership type is member. For each membership type, you can choose to view the members either by last name or by last year of attendance.
How do I add a Link?
- If you would like to add link on a Group's Page, please go to that page, and click "Add Link" at the bottom of the page. Fill in all the fields in the form and click the Submit button. An email will be sent to you when the new link has been added by the moderator.
How do I modify or delete a Link?
- To modify or delete a link on an Group's Page, please send a message to the moderator of the group. Please include all details needed for the modification or deletion.

Discussion Board

How do I view the Discussion Board?
- You may click on the 'Discussions' link on the main group page to view the entire board. You need to be logged in to view any posting (the site will ask you to do so).
Who can post a message?
- To post a message on the Discussion Board of a group, you must be a member of that group, and must be currently logged in.
Who can read the Board?
How do I post a message?
How do I reply to a message?
How do I modify a message?
How do I delete a message?
How do I report an inappropriate message?
I want to search for a message
How do I catch up on past discussions?

Sending Messages

How do I send a message to members?
- To send a message to a member, you must first request to be a friend. Upon the friend approval of the member, you may proceed to send them a message by clicking on Messages link on the left hand side. When you compose a message, the drop down menu for the recipient will list all your friends.
Did the member view my message?
- Members typically get an email notification when they receive a new message. They will then have the option to login and reply back to your message.
How do I send email to a school's administrator or professor?
- We do not have any direct affiliation with the School/Professors and hence do not have the information you are requesting. Try to visit the website of the school or you may want to post a message on the discussion board regarding your request.

Other Concerns

I want to add an Alumni.NET logo to my website
- We would greatly appreciate a link from your web site. Thank you for supporting us.
How can a school/company/organization officially work together with Alumni.NET?
- Alumni.NET has been working successfully with different school organizations to help reach their alumni for several years. You may send your inquiry on possible partnerships with Alumni.NET through this page.
I want to share a success story
- Do you have a success story to share? We'd love to hear them! To send us the story, click here. We publish some of your success stories on the site for everyone to see.
I want to report a member's behavior on Alumni.NET
- If a member of Alumni.NET is using the site for unsolicited marketing purposes or is displaying any other behavior that is inappropriate, please report that member to support@alumni.net with 'Report Member' as your e-mail subject. Please include in the e-mail body the message of the member and an explanation of what they have done.
I want to send my Comments and Suggestions
- For questions about the site, or to send comments and suggestions, please use this feedback form.

Advertising

Alumni.NET accepts various forms of advertising. The quickest way to advertise on Alumni.NET is to use Google Adwords and specify Alumni.NET as your target site for your ads. We are also glad to assist you to create other effective and efficient marketing campaigns possible. Please send an email to advertising@alumni.net . Please state the type of advertising and target audience in your e-mail body and we'll try to get back to you as soon as we can.

wiki.Alumni.NET Help

How to add new wiki points in Wiki.Alumni.NET

Please use the search box on the left hand side to first search for the new point you would like to add. If it does not exist, try searching for nearby points. Entering "City Name, Country Name" on the search box would usually be sufficient. Click on the nearest point you can find. On this wiki page, click on the "Add New Point" button located below the map to add your new wiki point.

How to view Wiki.Alumni.NET on an iPhone

Wiki.Alumni.NET map and information can be viewed on your iPhone or iPod Touch using Wikimap®.

How to view Wiki.Alumni.NET locations with webcams

Visit [1].

Wikimap Help

Visit [1].

Contact Us

We haven't answered your question? Contact us and we'll get back to you as soon as we can.

For questions about the site, or to send comments and suggestions, please use this feedback form.
If you'd like to share your success story, click here.
For help at the use of the site, check our help pages to find solutions for them, otherwise fill up this form.
For Advertising inquiries, click here.
For Business Development, and Partnership inquiries, click here to send your proposals.

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   Phone: +63-2-338-3278